Introduction
Henlow Parish Council is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data.
Information We Collect
We may collect the following types of information:
- Contact information (name, email address, phone number, postal address)
- Information submitted through our website forms
- Correspondence with the council
- Newsletter subscription preferences
- Usage data and cookies when you visit our website
How We Use Your Information
Your personal information is used to:
- Respond to your enquiries and provide council services
- Send you newsletters and updates (if you have subscribed)
- Process allotment applications and bookings
- Fulfil our legal obligations as a local authority
- Improve our website and services
Legal Basis for Processing
We process your personal data under various legal bases including:
- Performance of a task in the public interest
- Compliance with legal obligations
- Your consent (e.g., for newsletter subscriptions)
Data Protection
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Your data is stored securely and only accessible to authorised council staff.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent (where applicable)
Cookies
Our website uses cookies to improve your browsing experience. These are small text files stored on your device. You can control cookie settings through your browser preferences.
Third Parties
We do not sell, trade, or transfer your personal information to third parties without your consent, except where required by law or to provide council services.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Last updated: 13 October 2025
